1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 1326110857
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. After this, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for a signal, then click "send OTP" and wait again. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with your current active number. If the number has changed, submit your proper KYC details to the customer support system via email to complete the account transfer. This will help facilitate the account shift.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and start playing without any problems. This will ensure you have access to the most up-to-date features and functionality.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for money earned through gaming, not bonus amounts. This means you can redeem your gaming earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must submit your KYC details within this app. Your Aadhar card, UPI information, and bank details should all be saved as part of this process. This ensures a secure and verified profile.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process payments within 30 minutes to 3 hours. However, there may be occasional delays, resulting in wait times of up to 24 hours for payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself is not withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the app settings, and if your withdrawal is showing a failure, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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